Magnacoustics Genesis ULTRA Guía para resolver problemas descargar pdf (Pagina 4)

Troubleshooting Guide

Symptom: Low Volume to Patients Ears

Diagnostic Observation 1: Determine which type of headset is being used.

Cause / Corrective Action 1: The MagnaCoil™ Headset and MagnaLink™ Headset System provides the

patient with 30dB of attenuation (NRR) tested per ANSI standard and complies with GE Healthcare’s MR -

Safety Guide Operator Manual, Revision 7. Use of any other headset will cause a drastic reduction of

volume as well as creating a potential health risk to the patient by not providing sufficient hearing

protection. If this does not correct the issue please contact Magnacoustics Customer Support.

Diagnostic Observation 2: Check to be sure the clear siamese tubing has not been extended or kinked.

Cause / Corrective Action 2: Do not add additional tubing, each additional foot reduces the SPL by

approximately 3dB and affects the sound quality. (Follow Step “27” in the Installation and Connections

instructions for proper placement). When positioned in the correct location, extra tubing is not necessary.

If the tubing has become kinked try to un-kink or contact Magnacoustics Customer Support.

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Symptom: Patient Can’t Hear Music

Diagnostic 1: Check to be sure there is output from the stereo in Tech area.

Cause / Corrective Action 1: Make sure power to stereo is turned on, the Tech Mute is not on and you

are on the correct input. If this does not correct the problem contact Magnacoustics Customer Support.

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Symptom: Patient Can’t Hear Technologists Speak from our Mic

Diagnostic Observation 1: Check Microphone Volume

Cause / Corrective Action 1: Raise or lower Mic volume using the Mic+ or Mic- keys on the Tech unit. If

this does not correct the issue please contact Magnacoustics Customer Support.

Diagnostic Observation 2: Check batteries

Cause / Corrective Action 2: Some models use batteries, check the underside of Microphone for

batteries and replace with new unused batteries. If this does not correct the issue please contact

Magnacoustics Customer Support.

Diagnostic Observation 3: Make sure the microphone is not in mute mode.

Cause / Corrective Action 3: There is a mute switch on the microphone, be sure it is in the off position. If

this does not correct the issue please contact Magnacoustics Customer Support.

Diagnostic Observation 4: Confirm the microphone is plugged into the rear of the Genesis Module (J4)

Cause / Corrective Action 4: Go to the rear of the Genesis Module and check location (J4), be sure the

microphone is plugged in. If this does not correct the issue please contact Magnacoustics Customer

Support.

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Magnacoustics Genesis ULTRA Guía para resolver problemas Pagina 4